"FixIt have been providing valuable strategic leadership and guidance to World Animal Protection ANZ on key elements of supporter retention and development, for some time now, under the leadership of Joel Brown.

 

FixIt’s strategy development, analysis, insights and recommendations are world class, improving acquisition and retention rates, while increasing conversion across our supporter segments. We’ve had some fantastic results in our appeals program, supported by a wealth of testing, and backed by detailed post-campaign reporting.

 

Our R&D telemarketing programs have also seen considerable improvement thanks to FixIts’ ability to quickly analyse and understand data and suppliers, while also ensuring contingency planning.

 

FixIt makes the time to work with our internal teams, external providers and suppliers to deliver on time, on budget and on target. Joel has numerous industry contacts and associate suppliers to provide surge capacity as required.

 

FixIt is a trusted and valued partner organisation, demonstrating the utmost integrity and professionalism in everything they do."

 

Simone Clarke

Country Director

World Animal Protection Australia & New Zealand